Careers

Since 1982 Star Industries has been the leading manufacturer of heavy-duty equipment attachments for the construction and building industry. Some of the largest equipment owners and operators in the United States and Canada use our innovative attachments to improve productivity, save time and reduce both capital and labor costs. Star Industries culture is top-notch, and we practice the fundamentals of a great work environment. We believe our success ultimately depends on the people that make up our company. We are fanatical about safety. We honor our commitments. We show meaningful appreciation. We treat each other like family. We find a way.

Job description
Star Industries is seeking an experienced Customer Service Representative/Industrial Sales to join our growing organization. The Customer Service Representative/Industrial Sales position requires you to have experience with industrial equipment rentals or sales. The Customer Service Representative/Industrial Sales role requires understanding of construction equipment such as skid steers, telehandlers, and forklifts. Our ideal Customer Service Representative/Industrial Sales is a hardworking individual who can complete tasks successfully with little to no supervision.

Job Responsibilities

• General understanding of construction equipment.
• Handle inbound traffic (via email and phone), applying your product and industry knowledge to guide customers and prospects to the best solution for their needs.
• Prepare quotes for existing customers and the Sales department.
• Process orders and maintain our CRM (Business Central 365)
• Manage and track customer issues to resolution.
• Regular and timely attendance is an essential function of this position.
• Work with sales team and other departments to meet deadlines.
• Maintain a positive attitude with customers, clients, co-workers, and management.
• Perform other related duties as required or directed.

Job Requirements

• High School Diploma or GED desired.
• At least 2 years in a sales or CSR environment within the Construction Equipment or Attachment industry (B2B experience would be ideal and you’re an excellent negotiator and problem solver).
• A team approaches. This role requires you to work collaboratively with colleagues to manage customer orders and issues from receipt to resolution.
• Technical ability with MS Office suite (Outlook, Excel, Word) and you know your way round a CRM.
• High degree of hand/finger dexterity.
• Previous experience working in industrial manufacturing industry preferred.
• Strong attention to detail, organization, and time management skills.
• Ability to professionally communicate and work with others.
• Handle materials in a safe and orderly manner.
• Assist with the timely fulfillment and delivery of products.
• Work with team members to meet established goals.
• Must be able to frequently stand, walk, sit, bend, stoop, kneel, lift, climb, and/or balance.
• Self-motivated to perform a task to the best of one’s ability by using your own drive or initiative.
• Excellent attendance.
• Dependable and trustworthy.

Since 1982 Star Industries has been the leading manufacturer of heavy-duty equipment attachments for the construction and building industry. Some of the largest equipment owners and operators in the United States and Canada use our innovative attachments to improve productivity, save time and reduce both capital and labor costs. Star Industries culture is top-notch, and we practice the fundamentals of a great work environment. We believe our success ultimately depends on the people that make up our company. We are fanatical about safety. We honor our commitments. We show meaningful appreciation. We treat each other like family. We find a way.

Job description

Star Industries is seeking an experienced Purchasing Agent and Material Manager. As the Purchasing Agent and Material Manager, you will play a critical role in the success of our manufacturing operations. You will be responsible for overseeing all aspects of procurement, managing inventory, and implementing lean manufacturing principles. Your strong negotiation skills and extensive knowledge in these areas will contribute to optimizing our supply chain and production processes

Job Responsibilities

Procurement and Supplier Management:

• Identify and evaluate potential suppliers for steel and related materials.
• Negotiate contracts, terms, and pricing agreements with suppliers to secure favorable terms and conditions.
• Continuously monitor supplier performance, quality, and delivery schedules.
• Collaborate with cross-functional teams to assess material requirements for ongoing and upcoming projects.

Lean Manufacturing:

• Implement lean manufacturing principles to optimize production processes and minimize waste.
• Streamline material flow to reduce lead times and enhance operational efficiency.
• Identify areas for process improvement and work closely with production teams to implement changes.

Inventory Control:

• Develop and maintain an effective inventory control system to ensure adequate stock levels while minimizing excess inventory.
• Monitor inventory turnover rates and develop strategies to improve inventory performance.
• Conduct regular cycle counts and reconcile inventory discrepancies.

Cost Management:

• Work to reduce material costs while maintaining quality standards.
• Analyze cost data, track expenses, and develop cost-saving initiatives.

Supplier Relationships:

• Foster strong and collaborative relationships with key suppliers to ensure a reliable supply chain.
• Resolve any supplier-related issues promptly and professionally.

Compliance and Documentation:

• Ensure compliance with all relevant regulations and standards related to material procurement.
• Maintain accurate records of procurement transactions, contracts, and supplier communications.

Reporting and Analysis:

• Generate reports and provide regular analysis of purchasing and material management performance to senior management.
• Utilize data to identify trends, opportunities for improvement, and cost-saving measures.

Job Requirements

• Bachelor’s degree in supply chain management, Business, or a related field.
• Proven experience as a Purchasing Agent, Material Manager, or similar role in a manufacturing environment, preferably in steel fabrication.
• Strong negotiation skills and the ability to build and maintain supplier relationships.
• In-depth knowledge of lean manufacturing principles and practices.
• Proficiency in inventory management software and Microsoft Office Suite.
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Detail-oriented with exceptional organizational skills.
• Ability to work independently and as part of a team.
• Strong attention to detail, organization, and time management skills.
• Ability to professionally communicate and work with others.
• Handle materials in a safe and orderly manner.
• Work with team members to meet established goals.
• Must be able to frequently stand, walk, sit, bend, stoop, kneel, lift, climb, and/or balance.
• Self-motivated to perform a task to the best of one’s ability by using your own drive or initiative.
• Excellent attendance.
• Dependable and trustworthy